Zen and the art of strategic planning

Posted by Brian Clark | April 9, 2015
You don’t have a time management problem……

You may have a fear problem. There is one persistent issue I see when I look at productivity issues facing issues and teams. It is lack of follow up. All kinds of follow up. It is not just the sales person looking to see if the client is still interested. Lack of follow up plagues...

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Posted by Brian Clark | April 7, 2015
Fully Engaged In-Bound Lead Nurturing

There is a flood of information on how to nurture inbound leads.  These methods are often based on using technology to respond to and engage with prospects who have visited your site and in most cases downloaded something offered there.  Once that transaction occurs the prospect should have no doubt that you are going to...

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Posted by Brian Clark | March 10, 2015
Why do we make sales so hard?

If you wanted to spend the rest of your life reading books, blogs, posts, and tweets about sales you could do so and never have a minute to do anything else. There is so much noise out there on succeeding in sales and there seems to be just as many sales gurus out there pushing...

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Posted by Brian Clark | February 11, 2015
Five Tactics to Support Your Employee Engagement Strategy [Part 5]

There is a case to be made that this final tactic is the most important. Feedback is critical to employee engagement, yet for some reason feedback is often done so poorly it is harmful if it is done at all. I take a broad brush to defining feedback. Feedback is collaborative, open, honest, recorded and...

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Posted by Brian Clark | January 27, 2015
5 Tactics to Support Your Employee Engagement Strategy [Part Four]

It used to be a joke that if you had a job title change to ‘Special Projects’ you were headed out the back door of your employment.  Maybe the joke still lives.  However, I have met plenty of very talented problem solvers having a job title the same or similar to ‘Special Projects.’ This tactic...

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Posted by Brian Clark | January 9, 2015
5 Tactics to Support Your Employee Engagement Strategy [Part Three]

When you were taught how to swim did you experience the shock and awe of being forced to enter the water while consumed in fear? Or were you first coached on the pool deck and acclimated psychologically and physically for the inevitable entry into the unknown environment of a large body of water? If you...

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Posted by Brian Clark | December 5, 2014
5 Tactics to Support Employee Engagement Strategy [Part Two]

Welcome Aboard. Sink or Swim With On-boarding. Imagine you are marooned on an island inhabited by a tribe of friendly people but culturally vastly different to what you are used to. All of the norms of this tribe are not threatening but far outside your patterns of behaviours. You can imagine how difficult and intimidating...

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Posted by Brian Clark | December 1, 2014
5 Tactics to Support Your Employee Engagement Strategy [Part One]

Employee engagement has been at the forefront of business topics for a couple of years now at least.  I have found a number of definitions and interpretations of employee engagement and I really like this article in Forbes by Kevin Kruse, [@Kruse].  Kevin Kruse uses this definition, “Employee engagement is the emotional commitment the employee...

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Posted by Brian Clark | November 21, 2014
Do you know who you are?

That can be a tough question and one that can be considered confronting. I use this question when I speak to business owners and leaders all the time. I don’t direct this question to the individual, I direct it to the business. I typically get one of two responses, “of course we do” or a...

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Posted by Brian Clark | November 5, 2014
Can Culture Cripple a Giant?

I have followed Amazon for the past few years as an interested observer and a loyal customer. It is has been an interesting journey on both fronts. On October 23 Amazon released its financial results. The results were disappointing. Amazon reported a loss of ninety-five [95] cents per share and this was over the forecast...

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Posted by Brian Clark | October 29, 2014
Productivity is Key to an Effective Culture

Personal and team productivity is a reflection of an organisation’s culture as well as a driver of an effective competitive culture.  If you are a business owner or leader you should ensure productivity is a driver and not a reflection of a disengaged unfocused culture.  Forget the days of ‘time management’ and realise that in...

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Posted by Brian Clark | October 14, 2014
What is the new metaphor for the LMS?

Amidst the rapid changes taking place in software we are seeing some of the old metaphors of software systems being radically changed. As a knowledge worker you may be using a range of software applications to complete your work; for example a word processor. Years ago when productivity software was in its infancy, word processing...

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